Shipping Information & Instructions

Shipping is available and handled in-house at our Alden, NY office. Please read the guidelines below before bidding:

Eligibility

  • Shipping is only available for “boxable” items.
  • Oversized, heavy, or large items/groups will not be shipped or may have shipping restrictions.

Inquiries

If you have questions about whether a particular lot can be shipped, please call our office at (716) 574-5019 before bidding.

Packing & Handling Fees

  • We charge a packing/handling fee of $5 per box.
  • To minimize costs, we strive to pack multiple items into as few boxes as possible while ensuring their safe arrival.
  • Only new boxes and packing materials are used to ensure safe delivery. Packing material and box costs typically range between $3-$10 per box, depending on size, weight, and fragility.

Shipping Process

  • We exclusively ship via USPS and UPS.
  • FedEx is not used due to past unreliability in our area.
  • Our shipping software calculates the most cost-effective rate, often providing a discounted rate due to our shipping volume.
  • All packages are insured for at least the amount of the paid invoice.

After the Auction

  • Arrange Payment: After successfully winning an auction, please call our office to arrange payment for your invoice. This is processed separately from shipping.
  • Packing & Shipping: Once payment is completed, the shipping process begins, typically within one week of the auction’s conclusion.
  • Shipping Confirmation: Once your items are packed, weighed, and measured, you will receive an email. This email will include:
    • A request to confirm your shipping address.
    • A link to pay for the shipping cost.
    • Immediate tracking information upon payment.
  • Shipping Timeline: Packages are usually delivered to the local post office or UPS store within 1 business day of shipping payment being received.

Cost & Estimates

While we strive to provide the most cost-effective shipping services for our buyers, shipping costs have increased in recent years.
If you have any questions or would like a shipping estimate, please call our office with the particular lot numbers, and an estimate range will be provided.

Special Instructions & Contact

Should you have questions or special instructions for our shipping manager prior to shipping, please contact our office at (716) 574-5019.